Black Outdoor Set

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Customer Support
For any inquiries, please contact the MossyDH team at:

Email: info@mossydh.com
Phone:
USA: +1 (304)6466731

Policy:

Full-priced items can be returned or exchanged within 90 days of receipt.
Items must be unworn, undamaged, and in original condition with labels attached.
Costs:

Customers are responsible for return shipping costs.
A fee of 30% of the total final price will be collected at the time of refund to cover refund processing.
Exclusions:

No refunds or exchanges on underwear, customized items or clearance.
Faulty Items:

Full refunds, including postage, for faulty items, upon inspection by MossyDH to determine the cause.
Payment & Privacy
Payment Options:

We accept VISA, Mastercard, AMEX, and PayPal.

Processing Times:

Orders are processed within 2 business days.
Shipping Costs:

USA:
Free Standard Shipping on orders over $100.
Standard Shipping: $10.
Express Shipping: $16.50.
International:
All international orders will incur higher shipping costs, which will be calculated at checkout.
Delivery Times:

USA: Typically within 5 business days.
International: Delivery times vary based on destination.
Import Duties:

Customers are responsible for any local import taxes and duties.